Well, my computerless state continues! This morning a very nice technician came to Casa MFA and replaced the hard drive in less than five minutes. He then turned the computer on, advised me to leave it on for an hour and a half while the imaged hard drive loaded, and left.
Unfortunately, the laptop still doesn't boot.
So I spent an hour on the phone with an excruciatingly polite fellow over in India (that's one thing I'll say for Dell, AGAIN--I usually call them in a high dudgeon ready to spit nails, but their overseas technicians are just so disarmingly pleasant that I lose my raging hate-on), and he had me run a series of diagnostic tests. After those apparently failed to produce the desired result (the laptop locked up during most of them), the technician conferred with his supervisor and they decided to offer me a system exchange. Which means they send me a working laptop as good as or better than this one, and I send them this one back, and then my Computerless August will (allegedly) be over.
Here's hoping!
How are all of YOU?
Sent from The Precious
Unfortunately, the laptop still doesn't boot.
So I spent an hour on the phone with an excruciatingly polite fellow over in India (that's one thing I'll say for Dell, AGAIN--I usually call them in a high dudgeon ready to spit nails, but their overseas technicians are just so disarmingly pleasant that I lose my raging hate-on), and he had me run a series of diagnostic tests. After those apparently failed to produce the desired result (the laptop locked up during most of them), the technician conferred with his supervisor and they decided to offer me a system exchange. Which means they send me a working laptop as good as or better than this one, and I send them this one back, and then my Computerless August will (allegedly) be over.
Here's hoping!
How are all of YOU?
Sent from The Precious
Is why I sold my granny for glue and mortgaged all my internal organs and got an Apple. Sorry.
Posted by: May | August 27, 2012 at 02:19 PM