There is a LOT I could say right now, but for the moment I'm distilling it down to a quote that I've seen attributed to everyone from Plato to various self-help gurus:
Be kind; everyone you meet is fighting a hard battle.
I like to think of this as one of my mottoes, but the truth is I'm as guilty as the next person of forgetting this about the people around me, even/especially those who aren't particularly nice. In light of that, I changed a peripheral character's pseudonym on here, because even people who go out of their way to be unpleasant have feelings.*
* No, not Stalky. Eff her and the horse she rode in on, obviously :)